When I send a quote that is +/-20%, I receive an error message and my chat becomes blocked by CTAs (see details/ modify quote)
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53Remplace title for "[sitter] accepted your booking request 🎉"
View screenshotChange title for "Waiting for [client] to complete the payment"
View screenshotUpdate title according to docs: "Your request has been sent to [sitter]"
View screenshotIn the footer, better to highlight why is it blocking. Remplace "estelle has received your request" by "Waiting for [sitter]’s response. The chat will open as soon as your sitt...
View screenshotrename title "Request sent to Lola" (see docs)
View screenshotWhen I (sitter) decline a booking request, they don't have a clear visual feedback that the action was taken into account. Please add: *a clear title saying "You declined [client...
View screenshotWhen I (client) decides to cancel a quote, modify the text. Remplace: "Are you sure you want to decline this quote from estelle? This action cannot be undone." By "Are you sure ...
View screenshotStaging QA pen smoke test 2026-03-10 15:13 CET. Selected the Test Scenarios H1 and saving through standalone QA hub.
View screenshotDS - For inconsistency, never display the last name first letter. We only display the first name.
View screenshotDS - Make more sense to keep "Accepting improves your search ranking" instead of "Keeping your calendar accurate helps you avoid cancellations and stay higher in search."
View screenshotMake copy clearer and more accurate: Title: Update your availability calendar! Description: Going on holiday? Traveling? Just not in the mood to work? Tell us when you’re unavai...
View screenshotDS — The display logic for the calendar notification should be updated. Currently, the notification is triggered when the user has 0 unavailabilities. Instead, it should follow ...
View screenshotDS - white bg would make it better for the eye
View screenshotDS — A white background would improve visual hierarchy
View screenshotDS - It would be better to remove the “2 actions expiring in 3d” section. The placement feels odd and the information is already available elsewhere.
View screenshotDS - This section should include pagination when there are more than four items.
View screenshotDS - The “Profile Need Attention” section should be included as an item under “Action Required.” This would make more sense
View screenshotDS - The number of bookings is incorrect. This sitter currently has 3 completed bookings, but the dashboard still shows 2. (see screenshot)
View screenshotDS - The “View My Profile” button should open the page in a new tab.
View screenshotWhen I send a quote too expensive (+/- 20%), the error toaster displays the amount as cents instead of euros
View screenshotToo much spacing at the bottom of the screen, feels weird
View screenshotOn request details, I always see Client with 0 pets while MAE have 3 pets registered
View screenshotOn pending state, message should be "estelle has received your request. The chat will be available once she accepts it!"
View screenshotPlease adapt to the documentation: Bella’s stay with Lola is complete ✅ Dog Boarding • Feb 28 – Mar 2 Bella’s stay with Lola is now complete. Leave a review to share yo...
View screenshotremplace by "[pet name]’s stay with [sitter name] is in progress 🐾" to fit documentation
View screenshotTo make to clearer, please replace the title by "Booking confirmed 🎉" And the CTA by "Organize a Meet & Greet". Do not change anything else please
View screenshotI should see a "1" badge when I have 1 unread message
View screenshotWhen I click on “Modify quote” from the booking modal on mobile, I should land at the top of the quote modification modal. Currently, I am dropped in the middle of it.
View screenshotAs a sitter, on the **Request declined/expired** footer, I should see two buttons: **“Contact support”** and **“Update my availability.”** This encourages sitters who are ...
View screenshotAs a sitter, as this booking was cancelled by the sitter after payment, I should see: "No earnings for you this time! You decided to cancel this booking. The chat is now closed."
View screenshotDo not display a price inside a button, except for buttons that lead directly to a payment page. Showing a price on other types of buttons can create confusion, as users may assum...
View screenshotSpecify that the feature is available only once the booking is **confirmed and paid**, to avoid users confusing “request accepted” or “reservation request accepted” with a ...
View screenshotIf the user has never provided their pet’s information (e.g. when the pet was added via quick add on the profile page), do not set a default value or hide the fields. Display the...
View screenshotAs the initial base price was €50, I should be able to adjust the price down to €43 without any issue (within the ±20% range of the original base price). But when I do so, I ...
View screenshotDS - Pluralization issue when count = 1 or 0
View screenshotThis is ok for a v1 but we should make this UI more pleasing and improve the UI structure in the future
View screenshotWeird date display. On user-facing screens, the date format should always be: → Day + abbreviated month name format ("07 Jan"-
View screenshotIt is currently possible to cancel an already cancelled booking. Once the status is cancelled, rejected, withdrawn, or declined, neither the sitter nor the client should be able t...
View screenshotWhen the request status is “reservation accepted”, the current step should be “proposal accepted” instead of staying at "Request accepted".
View screenshotbug: Profile picture is not display (on conservation & booking details)
View screenshotAdd a “Modify my pet details” button in the pet information modal. This lets the client update or add details about their pets directly from the booking page.
View screenshotdestruction action button should be red
View screenshotDisplay is very confusing. The way the refund is currently structured makes it look like there is a calculation error, while in reality it’s a UX issue. It’s not immediately c...
View screenshotServices section is the same as Breakdown - to be removed (services section only)
View screenshotFees & insurance section not necessary - to be removed
View screenshotScope section is not necessary - to be removed
View screenshotMake clearer what is being negotiated by displaying the crossed-out initial price next to the new proposed price (shown without fees).
View screenshotTo improve visibility, change "Not delivered - violates our policies" text color to red and make it bolder as before
View screenshotAs I am logged as client, wording should be different
View screenshotIn the price breakdown layout, the elements on the left (labels such as “Service price,” “Service fee,” “Insurance,” etc.) should take the full available width of their...
View screenshotAdd the approx.address (city+neighborhood, town, village, according to location) for both sitter & client, as it's an important criteria for sitter decision.
View screenshotDo you mean "The sitter won't be paid for the booking"?
View screenshotin_progress
0completed
17PS : Client declined proposal > text should be: Your proposal was declined The owner declined your proposal. You can archive this conversation. CTA : Archive CTA : See details
View screenshotIn the request details, we should include all available information about the pets—such as breed, age, whether they are neutered, and whether they are good with children—if the...
View screenshotWhen I click on « messages » I should always arrive on message listing, never on a specific conversation (mobile)
View screenshotIn the “Action Required” section, I can see a message that I sent myself (“hey”).
View screenshotDS — “Quote pending sitter acceptance” and “Reservation request pending sitter acceptance” both appear as the same item in the “Action Required” section: “New book...
View screenshotDS - It is not possible to decline a request from the dashboard. When I click decline, the popup asking for the reason opens, but after confirming, nothing happens, pop up and pend...
View screenshotDS - In the “Pending Requests” section, quotes and reservation requests are currently displayed as an actual pending request (same wording). This is inconsistent with the logic...
View screenshotDS - The message for this item is a bit cold and technical, and the content is incorrect. Replace it with: Title: Let us know where to send your earnings! Subtitle: Finish setting...
View screenshotDS - city ranking is not visible for this sitter (bug)
View screenshotDS - A message requiring a reply appears in the “Action Required” section, while there is already a dedicated “Messages – Requires reply” section just below. It would b...
View screenshotDS - This item is not clear and too alarming for sitter. Action to be taken is not clear as well. Remplace by: Title: Uh-oh… we couldn’t pay you Description: Your x payouts ...
View screenshotThe sentence “visible to pet owners in Vienna” is not very clear and it is difficult to understand what it refers to. Also, when the sitter is under review, the message only sh...
View screenshotThe most recent items should appear at the top
View screenshotDS - Some are not correct. Please copy the wording from FAQ so app is all aligned: Reply to a booking request < 15 min +5 Reply to a booking request 15 – 30 min +3 Reply to a b...
View screenshotDS - "Preview & Launch" should be deleted, it's not an action from user side, it's misleading and CTA is going nowhere
View screenshotWhen I just pay my booking, a toaster appears saying "Payment is successful" following a toaster "Booking is not ready to book" (see video screenshot attached)
View screenshotDS - on mobile, please add all score rules as on desktop. Sitters actually look at them a lot from what I saw in Hotjar
View screenshotready_to_test
0test_failed
5add the CTA "Booking again"
View screenshotmissing "Decline" CTA
View screenshotMissing "Cancel request" CTA
View screenshotMissing "Cancel the request"
View screenshotIssue with the "Browse more sitters" redirection When a client is on the “Request sent” modal and clicks “Browse more sitters,” the search context is not preserved. Examp...
View screenshot