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#42
high

When I send a quote that is +/-20%, I receive an error message and my chat becomes blocked by CTAs (see details/ modify quote)

AT · /at/petsitter/messages

Updated 2026-03-03 15:00:39

#41
high

Remplace title for "[sitter] accepted your booking request 🎉"

AT · /at/client/messages

Updated 2026-03-03 12:58:55

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#40
high

Change title for "Waiting for [client] to complete the payment"

AT · /at/petsitter/messages

Updated 2026-03-03 12:57:49

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#39
high

Update title according to docs: "Your request has been sent to [sitter]"

AT · /at/client/messages

Updated 2026-03-03 12:47:56

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#38
high

In the footer, better to highlight why is it blocking. Remplace "estelle has received your request" by "Waiting for [sitter]’s response. The chat will open as soon as your sitt...

AT · /at/client/messages

Updated 2026-03-03 12:37:57

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#37
high

rename title "Request sent to Lola" (see docs)

AT · /at/client/messages

Updated 2026-03-03 12:34:52

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#36
high

When I (sitter) decline a booking request, they don't have a clear visual feedback that the action was taken into account. Please add: *a clear title saying "You declined [client...

AT · /at/petsitter/bookings/132649

Updated 2026-03-03 12:29:11

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#35
high

When I (client) decides to cancel a quote, modify the text. Remplace: "Are you sure you want to decline this quote from estelle? This action cannot be undone." By "Are you sure ...

AT · /at/client/messages

Updated 2026-03-03 11:00:39

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#1
middle

Staging QA pen smoke test 2026-03-10 15:13 CET. Selected the Test Scenarios H1 and saving through standalone QA hub.

US · /test/scenarios

Updated 2026-03-10 14:13:29

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#74
middle

DS - For inconsistency, never display the last name first letter. We only display the first name.

AT · /at/petsitter/dashboard

Updated 2026-03-09 16:48:53

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#73
middle

DS - Make more sense to keep "Accepting improves your search ranking" instead of "Keeping your calendar accurate helps you avoid cancellations and stay higher in search."

AT · /at/petsitter/dashboard

Updated 2026-03-09 16:47:08

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#70
middle

Make copy clearer and more accurate: Title: Update your availability calendar! Description: Going on holiday? Traveling? Just not in the mood to work? Tell us when you’re unavai...

AT · /at/petsitter/dashboard

Updated 2026-03-09 16:03:04

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#69
middle

DS — The display logic for the calendar notification should be updated. Currently, the notification is triggered when the user has 0 unavailabilities. Instead, it should follow ...

AT · /at/petsitter/dashboard

Updated 2026-03-09 15:59:48

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#68
middle

DS - white bg would make it better for the eye

AT · /at/petsitter/dashboard

Updated 2026-03-09 15:19:10

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#67
middle

DS — A white background would improve visual hierarchy

AT · /at/petsitter/dashboard

Updated 2026-03-09 15:18:14

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#66
middle

DS - It would be better to remove the “2 actions expiring in 3d” section. The placement feels odd and the information is already available elsewhere.

AT · /at/petsitter/dashboard

Updated 2026-03-09 15:16:36

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#59
middle

DS - This section should include pagination when there are more than four items.

AT · /at/petsitter/dashboard

Updated 2026-03-09 14:29:13

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#56
middle

DS - The “Profile Need Attention” section should be included as an item under “Action Required.” This would make more sense

AT · /at/petsitter/dashboard

Updated 2026-03-09 14:01:26

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#55
middle

DS - The number of bookings is incorrect. This sitter currently has 3 completed bookings, but the dashboard still shows 2. (see screenshot)

AT · /at/petsitter/dashboard

Updated 2026-03-09 13:57:48

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#54
middle

DS - The “View My Profile” button should open the page in a new tab.

AT · /at/petsitter/dashboard

Updated 2026-03-09 13:52:17

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#53
middle

When I send a quote too expensive (+/- 20%), the error toaster displays the amount as cents instead of euros

AT · /at/petsitter/messages

Updated 2026-03-06 08:16:51

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#45
middle

Too much spacing at the bottom of the screen, feels weird

AT · /at/petsitter/messages

Updated 2026-03-03 16:26:58

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#44
middle

On request details, I always see Client with 0 pets while MAE have 3 pets registered

AT · /at/petsitter/bookings/132657

Updated 2026-03-03 16:11:50

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#43
middle

On pending state, message should be "estelle has received your request. The chat will be available once she accepts it!"

AT · /at/client/messages

Updated 2026-03-03 15:59:16

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#34
middle

Please adapt to the documentation: Bella’s stay with Lola is complete ✅ Dog Boarding • Feb 28 – Mar 2 Bella’s stay with Lola is now complete. Leave a review to share yo...

AT · /at/client/messages

Updated 2026-03-02 18:49:52

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#33
middle

remplace by "[pet name]’s stay with [sitter name] is in progress 🐾" to fit documentation

AT · /at/client/messages

Updated 2026-03-02 18:47:03

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#32
middle

To make to clearer, please replace the title by "Booking confirmed 🎉" And the CTA by "Organize a Meet & Greet". Do not change anything else please

AT · /at/client/messages

Updated 2026-03-02 18:41:29

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#31
middle

I should see a "1" badge when I have 1 unread message

AT · /at/client/saved-sitters

Updated 2026-03-02 18:23:58

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#15
middle

When I click on “Modify quote” from the booking modal on mobile, I should land at the top of the quote modification modal. Currently, I am dropped in the middle of it.

ES · /es/client/messages

Updated 2026-03-02 14:42:45

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#5
middle

As a sitter, on the **Request declined/expired** footer, I should see two buttons: **“Contact support”** and **“Update my availability.”** This encourages sitters who are ...

AT · /at/petsitter/messages

Updated 2026-03-02 14:33:15

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#6
middle

As a sitter, as this booking was cancelled by the sitter after payment, I should see: "No earnings for you this time! You decided to cancel this booking. The chat is now closed."

AT · /at/petsitter/messages

Updated 2026-03-02 14:31:59

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#9
middle

Do not display a price inside a button, except for buttons that lead directly to a payment page. Showing a price on other types of buttons can create confusion, as users may assum...

AT · /at/petsitter/messages

Updated 2026-03-02 14:29:21

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#11
middle

Specify that the feature is available only once the booking is **confirmed and paid**, to avoid users confusing “request accepted” or “reservation request accepted” with a ...

AT · /at/petsitter/messages

Updated 2026-03-02 14:26:16

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#7
middle

If the user has never provided their pet’s information (e.g. when the pet was added via quick add on the profile page), do not set a default value or hide the fields. Display the...

ES · /es/client/messages

Updated 2026-03-02 13:52:45

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#18
middle

As the initial base price was €50, I should be able to adjust the price down to €43 without any issue (within the ±20% range of the original base price). But when I do so, I ...

AT · /at/client/messages

Updated 2026-02-23 17:29:21

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#72
low

DS - Pluralization issue when count = 1 or 0

AT · /at/petsitter/dashboard

Updated 2026-03-09 16:12:51

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#29
low

This is ok for a v1 but we should make this UI more pleasing and improve the UI structure in the future

FR · /fr/petsitter/bookings

Updated 2026-03-02 15:40:10

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#20
low

Weird date display. On user-facing screens, the date format should always be: → Day + abbreviated month name format ("07 Jan"-

AT · /at/client/messages

Updated 2026-03-02 14:39:02

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#25
low

It is currently possible to cancel an already cancelled booking. Once the status is cancelled, rejected, withdrawn, or declined, neither the sitter nor the client should be able t...

AT · /at/client/messages

Updated 2026-03-02 14:36:30

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#12
low

When the request status is “reservation accepted”, the current step should be “proposal accepted” instead of staying at "Request accepted".

ES · /es/client/messages

Updated 2026-03-02 14:17:08

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#10
low

bug: Profile picture is not display (on conservation & booking details)

AT · /at/petsitter/messages

Updated 2026-03-02 13:59:51

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#27
low

Add a “Modify my pet details” button in the pet information modal. This lets the client update or add details about their pets directly from the booking page.

AT · /at/client/messages

Updated 2026-03-02 13:55:43

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#26
low

destruction action button should be red

AT · /at/client/messages

Updated 2026-03-02 12:08:50

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#24
low

Display is very confusing. The way the refund is currently structured makes it look like there is a calculation error, while in reality it’s a UX issue. It’s not immediately c...

AT · /at/client/messages

Updated 2026-02-24 15:39:15

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#23
low

Services section is the same as Breakdown - to be removed (services section only)

AT · /at/client/messages

Updated 2026-02-23 19:36:45

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#22
low

Fees & insurance section not necessary - to be removed

AT · /at/client/messages

Updated 2026-02-23 19:35:55

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#21
low

Scope section is not necessary - to be removed

AT · /at/client/messages

Updated 2026-02-23 19:35:23

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#19
low

Make clearer what is being negotiated by displaying the crossed-out initial price next to the new proposed price (shown without fees).

ES · /es/petsitter/messages

Updated 2026-02-23 18:09:56

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#17
low

To improve visibility, change "Not delivered - violates our policies" text color to red and make it bolder as before

ES · /es/client/messages

Updated 2026-02-23 17:05:19

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#16
low

As I am logged as client, wording should be different

ES · /es/client/messages

Updated 2026-02-23 17:02:38

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#14
low

In the price breakdown layout, the elements on the left (labels such as “Service price,” “Service fee,” “Insurance,” etc.) should take the full available width of their...

AT · /at/client/messages

Updated 2026-02-23 15:28:45

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#8
low

Add the approx.address (city+neighborhood, town, village, according to location) for both sitter & client, as it's an important criteria for sitter decision.

AT · /at/petsitter/messages

Updated 2026-02-23 13:56:00

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#13
low

Do you mean "The sitter won't be paid for the booking"?

ES · /es/client/messages

Updated 2026-02-23 13:42:49

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in_progress

0
No issues

completed

17
#52
critical

PS : Client declined proposal > text should be: Your proposal was declined The owner declined your proposal. You can archive this conversation. CTA : Archive CTA : See details

AT · /at/petsitter/messages

Updated 2026-03-10 12:05:18

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#47
critical

In the request details, we should include all available information about the pets—such as breed, age, whether they are neutered, and whether they are good with children—if the...

AT · /at/petsitter/bookings/132704

Updated 2026-03-10 12:01:45

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#30
critical

When I click on « messages » I should always arrive on message listing, never on a specific conversation (mobile)

AT · /at/client/messages

Updated 2026-03-10 11:56:08

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#64
critical

In the “Action Required” section, I can see a message that I sent myself (“hey”).

AT · /at/petsitter/dashboard

Updated 2026-03-10 10:43:17

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#65
critical

DS — “Quote pending sitter acceptance” and “Reservation request pending sitter acceptance” both appear as the same item in the “Action Required” section: “New book...

AT · /at/petsitter/dashboard

Updated 2026-03-10 10:42:33

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#63
critical

DS - It is not possible to decline a request from the dashboard. When I click decline, the popup asking for the reason opens, but after confirming, nothing happens, pop up and pend...

AT · /at/petsitter/dashboard

Updated 2026-03-10 10:29:35

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#75
critical

DS - In the “Pending Requests” section, quotes and reservation requests are currently displayed as an actual pending request (same wording). This is inconsistent with the logic...

AT · /at/petsitter/dashboard

Updated 2026-03-10 10:15:42

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#57
high

DS - The message for this item is a bit cold and technical, and the content is incorrect. Replace it with: Title: Let us know where to send your earnings! Subtitle: Finish setting...

AT · /at/petsitter/dashboard

Updated 2026-03-10 15:33:54

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#60
high

DS - city ranking is not visible for this sitter (bug)

AT · /at/petsitter/dashboard

Updated 2026-03-10 13:45:37

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#58
high

DS - A message requiring a reply appears in the “Action Required” section, while there is already a dedicated “Messages – Requires reply” section just below. It would b...

AT · /at/petsitter/dashboard

Updated 2026-03-10 13:39:13

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#71
high

DS - This item is not clear and too alarming for sitter. Action to be taken is not clear as well. Remplace by: Title: Uh-oh… we couldn’t pay you Description: Your x payouts ...

AT · /at/petsitter/dashboard

Updated 2026-03-10 13:38:16

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#61
high

The sentence “visible to pet owners in Vienna” is not very clear and it is difficult to understand what it refers to. Also, when the sitter is under review, the message only sh...

AT · /at/petsitter/dashboard

Updated 2026-03-10 13:34:16

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#62
high

The most recent items should appear at the top

AT · /at/petsitter/dashboard

Updated 2026-03-10 13:32:38

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#77
high

DS - Some are not correct. Please copy the wording from FAQ so app is all aligned: Reply to a booking request < 15 min +5 Reply to a booking request 15 – 30 min +3 Reply to a b...

AT · /at/petsitter/dashboard

Updated 2026-03-10 13:27:04

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#76
high

DS - "Preview & Launch" should be deleted, it's not an action from user side, it's misleading and CTA is going nowhere

AT · /at/petsitter/dashboard

Updated 2026-03-10 13:11:41

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#46
high

When I just pay my booking, a toaster appears saying "Payment is successful" following a toaster "Booking is not ready to book" (see video screenshot attached)

AT · /at/client/messages

Updated 2026-03-10 11:08:41

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#78
high

DS - on mobile, please add all score rules as on desktop. Sitters actually look at them a lot from what I saw in Hotjar

AT · /at/petsitter/dashboard

Updated 2026-03-10 10:30:04

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ready_to_test

0
No issues

test_failed

5
#51
critical

add the CTA "Booking again"

AT · /at/client/messages

Updated 2026-03-10 13:11:32

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#50
critical

missing "Decline" CTA

AT · /at/petsitter/messages

Updated 2026-03-10 13:11:03

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#48
critical

Missing "Cancel request" CTA

AT · /at/client/messages

Updated 2026-03-10 13:10:49

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#49
critical

Missing "Cancel the request"

AT · /at/client/messages

Updated 2026-03-10 13:10:47

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#28
critical

Issue with the "Browse more sitters" redirection When a client is on the “Request sent” modal and clicks “Browse more sitters,” the search context is not preserved. Examp...

AT · /at/petsitter/estelle-mae-df156d-salzburg-42224

Updated 2026-03-04 21:04:41

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closed

0
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